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About logging in Logging in as a registered user Autoregistering Logging in using an IMAP client Changing your password Connecting to multiple servers Logging in with multiple user IDs Logging in from multiple computers Disconnecting from a server If you are asked to log in again About logging in Depending on how your administrator set up the server and your user account, you may be able to connect (log in) to a server as: • a registered user Your administrator provided you with a personal user ID and password. • a user who can autoregister Your administrator set up the server to allow autoregistration. When you autoregister, you supply the user ID and password that you want to use for future connections. The next time you log in, you do so as a registered user. • a guest user. Your administrator provided you with a user ID and password that accesses a guest account. Guests are generally more limited in what they can do than registered users. To log into a server using a web browser, you must know the URL of the server. This URL will look something like this: http://server name or address/login For example, to access FirstClass Online over the web, type http://www.firstclass.com/login  Note If you have a dialup connection, call your Internet Service Provider (ISP), log in, then start your web browser. Top Logging in as a registered user To log in as a registered user: 1 Enter the server's URL, ending with /login, in your web browser to open the FirstClass Login form. 2 Type the user ID and password in the appropriate fields. 3 Click Login to open your FirstClass Desktop. Top Autoregistering To autoregister: 1 Enter the server's URL in your web browser. Don't type /login at the end of this URL. 2 Click the Autoregister link. 3 Update the Autoregistration form. For "User ID" and "Password", use the values that you want to use to connect to this server in the future. 4 Click Register. 5 Record your user ID and password from the confirmation page. 6 Click Login to open the FirstClass Login form, then log in as a registered user to go to your FirstClass Desktop. Top Logging in using an IMAP client If you have a client that supports the IMAP4rev1 standard (Netscape IMAP client, or a Microsoft IMAP client such as Outlook Express), you can use this client to connect to a FirstClass server. For instructions, see your client documentation. Top Changing your password If your administrator gave you a user ID and password, we recommend that you change the password to something only you know, for security reasons. Make your password difficult to guess. Consider mixing numbers and letters. Don't use your own name or user ID, or any other easily guessed value, such as your birth date or the name of a family member or pet. The maximum length of a password is 12 characters. To change your password: 1 Log into the server for which you want to change your password. 2 Click Preferences. 3 Click Change Password. 4 Update the Change Password form. Top Connecting to multiple servers If you have access to multiple servers, and you can start multiple separate web browser sessions, you can connect to more than one server at the same time. You will see a Desktop for each server to which you are connected. To connect to multiple servers, log into a different server with each web browser session. Top Logging in with multiple user IDs If you have multiple user IDs, or can autoregister, and can start multiple separate web browser sessions, you can open multiple connections to the same server with different user IDs. You will see a Desktop for each user ID. To log in with multiple user IDs, use a different user ID with each web browser session. Top Logging in from multiple computers Your administrator may allow you to log into the same server using the same user ID and password from multiple computers. If you are connected multiple times using the same user ID, and your administrator has limited the length of time you can connect per day, be aware that the time spent by all connections is added together and counted against your daily time allotment.  Example If your first connection has been active for 30 minutes, and your second connection has been active for 15 minutes, you are considered to have used up 45 minutes of your daily time allotment. To log in from multiple computers, simply log in as you normally do from each one. Top Disconnecting from a server Although you can go to a different web page to hide FirstClass, it's still available to others for the duration of this web browser session. Simply going to a non-FirstClass web page doesn't disconnect you from the server. Because this could pose a security risk, we suggest that you log out when you're finished with the server. This forces other users with access to your computer to supply a user ID and password to reconnect to the server. To log out, click Logout. Top If you are asked to log in again If the FirstClass Login form opens when you think you are already logged in: • FirstClass may have logged you out because your connection has been inactive for longer than your permissions allow • you may have tried to do something for which you don't have permission. In this case, your browser may ask you to log in as someone with the appropriate permissions. To get out of this state, cancel the FirstClass Login form, then back up until you are out of the task you were trying to perform. Top